Christmas Period Return Policy
As the Christmas season embraces us, we thank our muses for your kindess and patience over the past year. In anticipation of increased activity, our dedicated customer service and returns teams are working diligently to address your inquiries and requests. Their commitment includes extended hours and unwavering dedication to ensure the fastes resolution of your concerns.
We kindly ask for your patience during this busy period. Rest assured, every effort is being made to provide the high standard of service you expect from Odd Muse London. If response times are slightly extended, we appreciate your understanding and want to express our gratitude for your patience.
In acknowledgment of the Festive season’s inherent busyness, we extend our sincere gratitude for choosing Odd Muse London and we are pleased to inform you of our extended returns policy. For all transactions conducted between December 1st and 31st December 2023, we will graciously accept returns until the 15th January 2024 to allow an ample window for exchanges or returns.
While we strive to maintain the highest standards of service, we kindly request your understanding during this heightened period of demand. Your satisfaction remains our utmost priority, and we appreciate your confidence in our brand. From the entire team of Odd Muse, we wish you a Merry Christmas and a Happy New Year!