If your item is not suitable, you are able to return within 14 days of receiving your order. Returns are not free, we advise all customers to use a tracked service. We can not accept returns that are lost, if customers use a tracked service they are insured with the specific courier.
Your order will come intact with a manual returns form, please fill this out and return the order to us. Returns will not be accepted if the item is worn, or showing signs of wear. All orders are intact with a return ribbon, that makes the item ineligible for a return if removed. Tags must also be intact.
Please contact email@example.com should you need anymore asssiatnce.
Exchanges are accepted up to 14 days, like returns they are not free. We do however pay for the cost of the postage back to you. Should you need to exchange before Shipping, please contact firstname.lastname@example.org | We can not guarantee your request will be seen ahead of shipping so please beware you are ordering the correct item at the first point of ordering.